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Removing Viruses and other bad stuff

Some tools to remove malware

Note:  No tool removes them all, you will probably have to do some searching to find out what works.

Microsoft has a product called Microsoft Safety Scanner that was recommended by Comcast and it worked well for me.  It is intended to be used in conjunction with your regular anti-virus software.  You can download it at:  http://www.microsoft.com/security/scanner/en-us/default.aspx.  The file is msert.exe.
You run it when you think you have a problem.  It does not run in the background and the version you download is only good for 10 days.  Note:  There are both a 32 bit and 64 bit versions.  If you will be running it on the computer you download it to, then it will automatically pick the proper one but if you plan on copying it to anther computer, then you may need to specify a different version.  You may have to run it in the "Safe Mode with Netowrking" To get into that mode, Tape the F8 key a couple of times a second while the computer is starting up.  Eventually black screen with a number of options will open up.  Use the up/down arrow keys to pick "Safe Mode with Networking"  Later it will ask what operating system you want, there will probably be only one choice.  Msert.exe will take more than an hour when run in the full mode.  When it is done it will ask if you want to remove the viruses.  Even if you say Yes, it may not be able to get everything.  Look at the comments at the end closely to see if you should do something more. Also note the program may hand if the computer goes into the sleep mode.  You can either turn that off or if you are like me and you can not remember how, you can just move someting around on the screen every 5 or 10 minutes to keep the computer from going to sleep. 12/14/2011

McAfee Information on lots of viruses

Microsoft Malicious Software Removal Tool
From  http://www.microsoft.com/security/malwareremove/default.aspx
It is probably already on your computer (at least for Vista and Windosw7)
To launch from XP, click start, then RUN (near the bottom of the right hand menu)  Then type mrt and hit enter.
On Vista and Windows 7, type  “mrp” in the window of the window that pops up when you press the icon in the lower left of your screen.

Download MalwareBytes Anti-Malware.
From  http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
The basic version of this program is free.   There is an enhanced version that you have to pay for.  I have not used that version.

avast! Free Antivirus    An anti-virus software that is supposed to be very good at  malware removal and rootkit removal tests.  I have not used it.

Spyware Doctor with AntiVirus; PC Magazine rates it as best at Malware removal, costs $39.95

If your system is infected, it is best to download and run these programs in the safe mode with networking.

To put your computer in the safe mode,  Press the F8 key about every second as the computer is starting up.  Before the windows screen appears, you will get a menu of boot options.  Select “Safe Mode With Networking” if you will need to get on the internet, otherwise select

“Safe Mode”  You will have to make your selection with the up/down arrows as the mouse is not working yet.   The screen will look crude because the computer has not lo0aded a lot of fancy stuff it normally runs with.

 

AVG also has some tools for removing viruses.  I have not used them but I regularly recommended AVG for those looking for a free anti-virus software.   http://free.avg.com/us-en/virus-removal

 

Expect to spend an hour or more getting rid of the virus and you may not be successful in the end.

If all else fails. You can always reformat the hard disk and reinstall all your software.

 

Some bogus anti-virus software that are actually viruses or Trojans are:
Security tool
Antivir

Some signs you have a virus

1)      Your anti-virus software will not run.  Viruses often attack the anti-virus software first.

2)      You suddenly have a different anti-virus software that you do not remember installing or you may have gotten a free anti-virus software off the web from a little known company.  Viruses often masquerade as an anti-virus program.

3)      Strange things start popping up on your computer.

4)      Other odd behavior.

 

 

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Rev 12/14/11 fixed